At AAPS we know that an animal is much more than just a pet, they are a much loved member of your family. So we understand that the decision to surrender your pet is a difficult one; and one we all hope we never have to make ourselves.

We receive much loved pets surrendered to us due to moving into nursing homes where they cannot take their pets, relationships ending due to domestic violence and unable to take their pets when they leave but refuse to leave them behind in a violent environment, serious illness, moving overseas for work, homelessness, loss of job and even death.

These are just some of the reasons as sadly sometimes life presents us with choices and paths we’d rather not have but are unable to avoid.

If your current situation is a temporary one we may have some other options available to assist you, which our Animal Welfare Coordinators would be happy to discuss in detail with you over the phone.

If you find you are at such a place faced with making this decision; you can trust that we will be there to guide you through this difficult time. Our Animal Welfare Coordinators are available to discuss the process of surrendering your pet to the care of AAPS, what you need to bring & can even arrange a suitable time when you’d like to come in.

You can call our Animal Welfare Coordinators during office hours on 03 9798 8415 or email them any time at

Office Hours
Monday – Saturday 10:00am – 4:30pm
Sunday 11:00am – 3:00pm